Wapping
The first CDP specifically designed to understand, activate and boost customers loyalty in omnichannel retailer
Cutting-edge technology covering the 3 great challenges to differentiate your brand and grow your business:
- Understand your customers
- Activate and engage users with personalized benefits
- Offer an omnichannel shopping experience
Your customers are unique. Treat them as such. Whatever they are
A powerful audience manager. Use real time and historical data to define accurate audiences.
Discover your customers' intents
Use data to understand every customer intend and impact them with the right proposal and the right incentive at the right moment.
A new era in loyalty management
We ahelp you retain the customers you meet post-purchase, finding the best way to re-engage and continually delight and turning one-time purchasers into lifelong advocates.
A superior shopping experience on any channel
Definitively break the separation between the on and offline worlds and differentiate your brand. Promotions, exclusive benefits, Gift Cards, prizes,... All services apply indistinctly in physical stores and eCommerce.
A digital customer wallet to drive an unparalleled omnichannel shopping experience
No lag, no background processes. All services work omnichannel and in real time, offering the best customer experience.
Identify customer interactions beyond transactions
Listen, identify, and acknowledge every customer contact in your brand to deliver a memorable experience.
Unified customer view
Optimize each customer experience through a holistic view of their context.
Unify every interaction on any channel into a single profile and make it accessible to your teams: marketing, salespeople, store managers,...
Your loyalty program integrated into WhatsApp
Offering your benefits and services program integrated into WhatsApp is the best way to offer your customers the fastest time in registration, in-store identification, and communication.
Two options, a superior experience
If you already have your own APP, you can easily integrate the client wallet into it, to provide your users with the management and use of your entire benefit program in your own APP.
If you do not have an APP and want to offer your customers an APP, we offer you our white label application fully customized for your brand.
Offer to your customers easy registration and identification
Add new members to your loyalty program with a simple and customizable sign-up process.
Choose the required and optional fields you'll request. It allows your customers to install their Mobile Pass with a single click or by scanning a QR code.
