Sales and Marketing
What is CRM?
Customer relationship management, often referred as CRM, CRM system or CRM software, is a business solution that helps companies improve marketing, sales, service and commitment to their customers to boost the efficiency of the organization, while helping to improve the customer experience.
What is Dynamics CRM?
Microsoft Dynamics CRM is our customer relationship management (CRM) tool that allows companies:
- Market your products more intelligently
- Strengthen the sales effectively and productively
- Improve the service to our customers
In a single Microsoft solution, we can have access to the social impact of our brand, and productivity tools and business intelligence.
Microsoft Dynamics CRM can work in the cloud, on-premise (in your own installations), or with a hybrid combination.
What can Dynamics CRM do for my organization?
CRM can help reduce costs and increase profitability by organizing and automating business processes that nurture our relationships with customers and improve satisfaction through all marketing, sales and customer service interactions.
CRM solutions can deliver return on investment (ROI) through marketing automation, customer service, and the automation of the sales force.
We also offer mobile CRM applications and platforms that allow you to manage your customer relationships on your mobile devices, along with the tools that integrate data and reporting from social networks directly into your CRM application.
