With the global solution of ICG you can manage all the areas of the hotel in a unified manner, streamlining the reception processes allowing a great speed in the management of reservations thanks to the Rack and Booking screens and various tools such as the price calculator.
- Level of occupation per hotel, per day and per type of room.
- Rooms reserved and available by hotel and per day.
- Blocking rooms for a date or range of dates (repairs, low season ...).
- Quick introduction of individual and group reservations, with or without prior budget and pre-allocation of rooms to VIP clients.
- Visual and practical Fast Check-In screen for reception procedures (Reports, Rooming-List, Pre-Check-In, Check-In, Pre-assignment, Part of entries ...).
- Several views of the same reservation: summarized, with daily extract and with extract of rooms.
- Quick introduction by scanner of documents, passports, driver's license, etc ...
- Control of deliveries to account and bonds at any time, before or after Check-In.
- Quick location of reservations.
- Complete audit of reservations, recording any modification by employee, date, time, ...
- Segmentation of reservations by state: budgeted, unconfirmed, confirmed, canceled, not presented, etc. Creation of new states.
- Printing configurable documents (invoices, reservations, budgets ...) for any type of text or graphic format printers.
- Quick check-out and automatic assignment of fixed and extra charges.
- Billing of several rooms and services in a single invoice, detailing or grouping the charges.
- Change of descriptions of charges at the request of the client.
- Quick modification of an invoice once made.
- Automatic billing to tour operators, agencies and intermediaries.
- Deliveries management on account, advances and sureties.
- Reservation billing at any time, before or after Check-In.
- Fast import of charges to the rooms (parking, minibar ...).
- Different association reserves in the same invoice.
Online reservation management
- The booking management is done through the FrontHotelWeb module, which links to the hotel and chain management software FrontHotel.
- FrontHotelWeb is personalized in more than 14 different languages and allows the reception of reservations from anywhere in the world and automatically incorporate them into the FrontHotel database.
- Take advantage of its corporate website. Link your website with the FrontHotelWeb solution and from anywhere in the world, receive reservations automatically in the FrontHotel database.
- Confirmation of reservations via e-mail to the final user and the hotel, as a security measure.
- Packages and offers of activities and services with or without overnight stay.
- Incorporation of photographs and descriptive texts of the hotel and rooms from FrontHotel to be viewed on the internet.
- It incorporates payment gateway that allows the client to make the payment of the reservation in its entirety to the Hotel.
- The solution allows to offer the same room or package / offer with different rates, according to the right of cancellation or not, minimum stay, etc ...
- FrontHotel incorporates the Revenue management module that optimizes the management and improves the results of hotels and chains. This module allows you to immediately modify and update the availability and room prices automatically in all internet channels (TTOO, CRS, portals, etc.), with just one click.
- Update prices and room availability automatically on all internet channels.
- Automatic reception of reservations from each web to the FrontHotel solution.